Support

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Email us at [email protected] and we'll get back to you quickly.

Common questions

A catch was identified wrong. Open the sticker and use "Fix slot" to place it yourself, or delete it and try another angle: closer and with the subject filling the frame works best.

How do I stop appearing to nearby travelers? You never appear unless you check in from Travelers, and every check-in ends on its own (1 hour, 3 hours, or midnight). To leave early, tap Check out in Travelers or Settings. Your location is always rounded to about a mile regardless, and it is only ever shown as a distance in a list, never on a map.

How do I delete my account? Settings → Delete account. Everything on our servers is erased immediately.

Why is there a daily limit? Catching is meant to be a hunt, not a camera roll import. Limits reset at midnight.